Chris Ward – Managing IT Services with ITIL®: Executive Briefing
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Chris Ward – Managing IT Services with ITIL®: Executive Briefing
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Description
Tech leaders need a fundamental understanding of the tools and technologies their teams use to build solutions. In this course, Managing IT Services with ITIL®, you will learn foundational knowledge of how you can use technology to help deliver quality services to your customers. First, you will learn what the ITIL® framework is all about. Next, you will discover how the IT Service Lifecycle can help you chart a path to successful delivery of IT based services. Finally, you will explore how to use this ITSM framework to help develop the appropriate roles in technology services. When you’re finished with this course, you will have the skills and knowledge of how ITIL®, as an IT Service Management framework, can boost your organization’s productivity and relevance.
Chris Ward
About the author
Chris is a radio and television personality, IT and project management junkie, trainer, traveler, pastor, and professional.
Forex Trading – Foreign Exchange Course
Want to learn about Forex?
Foreign exchange, or forex, is the conversion of one country’s currency into another.
In a free economy, a country’s currency is valued according to the laws of supply and demand.
In other words, a currency’s value can be pegged to another country’s currency, such as the U.S. dollar, or even to a basket of currencies.
A country’s currency value may also be set by the country’s government.
However, most countries float their currencies freely against those of other countries, which keeps them in constant fluctuation.
